Transport & Logistics

Logistics Customer Service Administrator

Logistics Customer Service Administrator

Location: North East Lincolnshire

Salary: £25,500 - £30,000

Hours: Full-time, Monday to Friday

A well-established business within the logistics sector is looking to recruit a Logistics Customer Service Administrator to join its busy and fast-paced team.

This role would suit someone with experience in logistics, freight, shipping, imports or customs, but we are also keen to hear from candidates with a strong customer service or administration background who can bring transferable skills, a proactive attitude and a willingness to learn.

You will be supporting the day-to-day running of operations, helping to ensure customers receive a high level of service while assisting with administration, bookings, coordination and internal system updates.

Key responsibilities:

• Supporting customers with day-to-day queries and service updates
• Handling administration linked to logistics and operational activity
• Processing bookings and updating internal systems accurately
• Liaising with customers, colleagues and internal departments
• Assisting with coordination of deliveries and shipments
• Supporting the wider team with operational and customer service tasks
• Helping ensure all work is completed accurately and within deadlines

What we are looking for:

• Previous experience in customer service, administration or office support
• Experience within logistics, freight, shipping, imports or customs would be ideal, but is not essential
• Strong organisational skills and attention to detail
• Confident communication skills and a professional manner
• Good IT skills and the ability to pick up new systems quickly
• A proactive attitude and willingness to learn
• Able to work well in a busy team environment

This is a great opportunity for someone looking to build a long-term career within a busy logistics environment, whether they already have sector experience or are looking to transfer their skills into the industry.

To apply, please send your CV to [email protected] quoting Logistics Customer Service Administrator.

Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!

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